Solpanin, S.A., in its effort to guarantee the customer a good shopping experience, understand how important is the privacy of personal information. Regardless whether you are shopping, in our website or in ours store, we want to make sure that you feel in complete security and trust. Our primary goal is to achieve a collection of policy that will create trust and confidence in our customers.
About Solpanin , S.A.
Solpanin.com is a website own by Solpain , S.A. Solpain, S.A is a company dedicated to office solutions for small and medium businesses. Our main office is located in the republic of Panama .
What Information does Solpanin, S.A Collect and how is it used?
Solpanin, S.A collects two types of information, personal information and non-personal information. With your approval we can use your personal information for a number of different reasons, for example to:
- To complete requests for products, services or information;
- To offer customer services;
- To manage contests or promotions;
- To offer new products and services;
- To calculate and develop the efficiency of our Web Sites or our advertising endeavours; and adapt our online or in-store offerings to your preference.
Solpanin, S.A also uses the information to run statistical studies. In the case, the customer information is used in a way that does not identify the individual.
Personal information usually consists of your name, address, phone number, and e-mail address. You can at all times prefer not to provide us with any of your personal information. However, if you make this decision we may not be able to provide you with the product, service, or information that you asked for. For example, we can only ship an order to you if you provide us with an address.
Implicit Consent
Implicit consent means that you accept to provide your personal information with a specific purpose. For example, we do need a name and an address when we need to deliver a product to you. In this situation, you agree implicitly to provide your personal information.
Express Consent
From time to time, Solpanin, S.A wants to promote some new products among our customers. In this case, we will ask you for your express consent, for example, to advice you about services or products. You may, in any time, to cancel any subscription to our newsletters system.
Withdrawing Your Consent
If you have chose to cancel your subscription and for any reason your still receiving newsletter. You may always unsubscribe by sending an e-mail to support@solpanin.com . We will be pleased to help you in any problem.
Information Solpanin, S.A Collects from You
Listed here are some examples of the ways that we gather information regarding you and how we use it.
Our Web Sites
When you navigate in our website, you may be asked to provide some information (such name, address and e-mail address, your postal code and your credit card. This information is used in case of transaction, to establish contact with you, and to ship the products you buy in our website. If you decided no to provide the required information, we will not be able to complete the transaction.
Newsletters
Solpanin, S.A offers the newsletters subscription service. This service is to promote products and sometime to mail discount coupons among our customers. The newsletters service requires you to provide your name and your e-mail address. You may unsubscribe to the newsletters services any time with. If you are still receiving e-mail for our promotions, you may e-mail us at support@solpanin.com .
Information Collected Automatically
Our website automatically collects your IP address when you navigate. The IP address guarantees that any transaction taking place in our website comes from the same client. It is in our interest to assure the customers safety when he or she is providing information.
Cookies
Solpanin, S.A uses “cookies” to write information to the customer computer. This technique guarantees that any transaction in our website is safe. Some people feel uncomfortable with the idea of “cookies” and they deactivate the cookies option in the browser settings. If you deactivated the cookies option in your browser, you will not be able to do transactions in our website. Our website is capable of detecting if you browser allows the use of cookies.
Others Web Sites
Our Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you connect to another Web site or Internet resource out of our own website. Solpanin, S.A assumes no liability and you access those websites at your own risk.
Disclosure of Information Solpanin, S.A does sell your personal information. However, we may share your information with third parties acting in our behalf.
Legal Disclosure
Solpanin, S.A may disclose your information as permitted or required to by law; for example:
- To a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- Where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
- To comply with court rules regarding the production of records and information; and
- To our legal counsel.
Protection of Information
The security of your personal information is our priority. We make sure that your information is only accessible from our system and by the employees with the right and privileges to see your information.
Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
Verifying My Information
If you created an account in our website, you may always view and update your information. Any data that is not accurate will be corrected at your request. For any error regarding your personal information you may e-mail us at support@solpanin.com .
Removing Information
We maintain your information, just as long as we require it, for the products and services you're using and for a rational time then, or to meet any legal requirements. We have preservation standards that meet these requirements. We delete your information when it is no longer needed, or we remove your personally identifiable information.
You can also request that we eliminate your information from our files. Subject to our requirements for continued preservation of your information, for example, for billing.
Contact Solpanin, S.A
We are responsible for all personal information is under control. If you have any question regarding the above policy, you may contact us at:
Solpanin, S.A
Altos de Nvo. Arraijan,
Calle La Pradera #D222
email: informationt@solpanin.com |